Program Manager (375)

Program Manager

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

The essential functions include:

  • Provide coordination of clinical & community service delivery activities for outpatient/community and school based services for the northeast Los Angeles and West San Gabriel Valley areas

  • Oversee and provide clinical supervision to one or more individuals within the program to ensure standards are met with the BBS in accordance with registered interns and associate clinical social workers

  • Maintain and monitor program productivity records and generate periodic reports regarding program activity

  • Interact with the community at large and with specific allied agencies, other programs, and funding sources that facilitates and enhances the operation of the program

  • Knowledgeable of the acts in accordance with all prevailing governmental laws and regulations regarding the provision of mental health services, including confidentiality and limits thereof, the reporting of child abuse/neglect, law and ethics

  • Assist in the development and implementation of new initiatives of the organization

  • Attend and participate in Family Resource Center meetings, including staff, in-service, supervisory training seminars and COA related committees and task force groups as needed
  • Responsible for the budgeting of the program including salaries, expenditures, and future projected needs
  • Is available to work evenings and some weekends for community events, fairs, social events related to the community served
  • Other duties as required

SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:

Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
  • Ability to read, analyze and interpret manual and office documents
  • Ability to speak a language other than English if required based on case load

  Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others ? including other employees, clients and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 50% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 10 pounds

Equipment and Computer Software Skills and Abilities:

  • Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program in use

  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required

    WORK ENVIRONMENT:

  • Regularly work indoors in a variety of environments
  • Potential exposure to blood borne pathogens

EDUCATION, EXPERIENCE & CERTIFICATES

  • Doctoral or Master's degree in a mental health field from a nationally recognized accredited school or program offering mental health service delivery or related health care field, plus two years of experience in an appropriate and relevant setting
  • Bilingual in Spanish preferred
  • Licensed for 2 years preferred (if licensed in another state, must meet the prevailing requirements for licensure in California)
  • Familiarity with coordinated services and rehabilitative mental health services in California highly desirable
  • 2 years relevant experience including staff supervision
  • Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier

CQI STATEMENT

Every employee has the opportunity and responsibility to participate in one or more activities each year that support the continuous quality improvement (CQI) of Hillsides' programs & services.  Activities might involve membership on a CQI committee or work group, service as a peer reviewer, data collection for CQI and evaluation purposes, completion of CQI questionnaires and surveys or participation in focus groups, or other activities as identified by CQI committees or work groups.

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

OSHA CATEGORY:

This position performs tasks that may involve exposure to blood, body fluids, or tissues.  All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.

Hillsides is an Equal Opportunity Employer