Parent Partner (181/269/281)

Hillsides is dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy. 

In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

  • Competitive salary
  • 401 k with no wait period, 5% employer match cap and no vesting schedule
  • California paid sick leave time in the amount of 24 paid hours 

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

The essential functions include:

  • Serve as a parent representative and support throughout the Wraparound process
  • Assist parents and family in accessing and utilizing formal and informal community support
  • Link the family to appropriate job related community resources and services
  • Be willing to share personal experiences from their own children and families, in efforts to empower client family members  
  • Model and coach the client family in areas such as communication skills, anger management, job readiness and problem solving
  • Attend and participate in regular Wraparound team meetings and staff meetings
  • Participate in parent support groups/activities
  • Be willing to work flexible hours and non-traditional hours on a regular basis and be on call in crisis situations
  • Participate in Wraparound/Parent Partner trainings and meetings as assigned
  • Develop and maintain accurate client records and participate in the development of needs/strengths assessment and Plan of Care
  • Other duties as required

SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:

Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from clients,  office personnel, other employees and the general public
  • Ability to read, analyze and interpret manual and office documents
  • Ability to speak a language other than English

  Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others - including other employees, clients and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 25% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 10 pounds

Equipment and Computer Software Skills and Abilities:

  • Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required

ADDITIONAL DUTIES and RESPONSIBILITIES:

  None

WORK ENVIRONMENT:

  • Regularly work indoors and outdoors in a variety of environments
  • Potential exposure to blood borne pathogens

EDUCATION, EXPERIENCE and CERTIFICATES

  • High School Diploma Required
  • Must be a parent of a child who has had involvement with DCFS, Probation or Mental Health Services or a parent or relative caregiver of a special-needs child
  • Bilingual in Spanish preferred
  • Knowledge of the Juvenile Court System preferred
  • Knowledge of community resources and networking skills
  • Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier

CQI STATEMENT

Every employee has the opportunity and responsibility to participate in one or more activities each year that support the continuous quality improvement (CQI) of Hillsides' programs and services.  Activities might involve membership on a CQI committee or work group, service as a peer reviewer, data collection for CQI and evaluation purposes, completion of CQI questionnaires and surveys or participation in focus groups, or other activities as identified by CQI committees or work groups.

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

OSHA CATEGORY:

This position performs tasks that may involve exposure to blood, body fluids, or tissues.  All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.

Hillsides is an Equal Opportunity Employer