Administrative Assistant II

Who We Are:

We are a premier provider dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy. We envision a world in which children and young adults, families, and communities are able to heal, grow, and thrive.

Job Type: Full-time, Non-exempt Opportunity
Starting Salary Range:18.64 - $20.00 per hour (based on experience

What We Offer:

An outstanding benefits package and numerous opportunities for career growth and advancement within our organization.

  • Bilingual stipend of $2,000-$4,000 for application positions.
  • 13 Paid Holiday per year including Cesar Chavez & Juneteenth, earn up to 22 days of PTO
  • This role is eligible for Public Service Loan Forgiveness (PSLF)
  • Medical insurance offering 3 HMO with Kaiser and Health Net, and also a PPO Plan
  • Dental insurance both HMO & PPO options, with 100% employer paid for HMO employee only coverage plan
  • Life and AD&D insurance 100% employer paid up to two times the annual salary
  • Long Term Disability
  • Flexible Spending Account for Medical and Dependent Care
  • 401k Plan: Hillsides offers a standard 401k plan with employer match with bi-level matching up to 5%; eligibility for enrollment in this plan is upon the date of hire.
  • Employee Assistance Program

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

The essential functions include:

  • Communicate reports information with program supervisors and directors and relevant outside agencies
  • Maintain records and files including end of day sheets, schedules, transportation logs, etc.  
  • Maintain program logs and supply needs
  • Assist in gathering, organizing and documenting PQI outcomes
  • Provide administrative support to Program Supervisor
  • Support with the purchasing of IOP/PHP snacks
  • Oversee the ordering, receipt, stocking and distribution of office supplies
  • Receive incoming telephone calls, provides answers to routine inquires and/or  refers them to other personnel
  • Arrange meetings and other events
  • Assist in the gathering and organization of information in preparation for audits, reports, etc.
  • Help manage all phone communication with families related to schedule, appointments with Psychiatrist, and other topics that come up during treatment
  • Obtain current release of information for all members of the team involved in care 
  • Participate in intake meet and greet process 
  • Facilitate after care follow-up calls for all discharged families 
  • Update the Roll Sheet, UR tracker, contact sheet and sending meal counts
  • Other duties as required

EDUCATION, EXPERIENCE & CERTIFICATES

  • Minimum High School Diploma, Associate of Arts degree preferred
  • 2 years administrative assistant experience
  • Experience with mental health programs preferred
  • Ability to communicate effectively and professionally
  • Valid California driver's license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

Seat 995