Who We Are:

We are a premier provider dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy. We envision a world in which children and young adults, families, and communities are able to heal, grow, and thrive.

Job Type: Full-time, Non-exempt Opportunity

Starting Salary Range: $20.14 - $26.00 per hour (depending on experience)

What We Offer:

An outstanding benefits package and numerous opportunities for career growth and advancement within our organization.

• Bilingual stipend of $2,000-$4,000 for applicable positions.
• 13 Paid Holiday per year including Cesar Chavez & Juneteenth, earn up to 22 days of PTO
• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Medical insurance offering 3 HMO with Kaiser and Health Net, and also a PPO Plan
• Dental insurance both HMO & PPO options, with 100% employer paid for HMO employee only coverage plan
• Life and AD&D insurance 100% employer paid up to two times the annual salary
• Long Term Disability
• Flexible Spending Account for Medical and Dependent Care
• 401(k) with no wait period and no vesting schedule
• 401(k) matching
• Employee Assistance Program

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

The essential functions include:

• Responsible for the overall supervision, care, and protection of clients and staff while on duty including clients in the Office of Refugee Resettlement Program, (Unidos), Short Term Residential Therapeutic Program (STRTP) and Residential/Outpatient Programs (Cares).
• Supporting client participation in the program in accordance with their needs, interest, and abilities as well as assisting clients in safely managing problems or conflicts in the milieu
• Collaborates with unit supervisors to support planned activities
• Provides oversight and supervision over procedures and policies associated with the Campus Support office
• Triages client crises
• Liases with external stake holders such as local law enforcement and first responders during calls for support and in the instances of crisis for youth in the ORR program (Unidos) contacting required individuals within ORR.
• Initiates, completes, and tracks Missing Persons Reports
• Maintains physical presence at the campus at all times
• Provide supervisory and administrative support for child care staff if unit supervisor is absent from the campus as well as facilitate staffing reassignments when necessary to secure coverage and ratio
• Responding to acting out behaviors of resident clients with trauma-informed interventions including runaways, substance use, and behavioral challenges. 
• Involvement with crisis intervention and crisis response
• Oversight of routine checks of the campus and cottages
• Utilization of behavioral management techniques (Pro-ACT) to ensure client and staff safety.
• Screening all off-campus trips in collaboration with unit supervisors
• Be made aware of and screen visitors to the campus
• Coordinate disaster preparedness procedures in the event of natural disasters, medical emergencies, campus lockdown, evacuations, and fire
• Provides oversight and approval for line of sight supervision
• Greet external stakeholders who are transporting youth being admitted to the ORR program (Unidos) such as border patrol agents, transportation specialists and/or staff members transferring clients into the ORR program.
• Supporting with searching belongings of newly admitted clients to the ORR program to ensure important documents are safely stored for the case management team and prohibited items are safely stored with cottage leadership.
• Supporting with facilitating ORR (Unidos) client discharges that occur during the shift by obtaining and providing signatures as needed and storing documents to be uploaded to the case file by members of the case management team.
• Other duties as required

EDUCATION, EXPERIENCE & CERTIFICATES

• Bachelor's degree preferred
• Minimum 1 year of experience working with children in a child care agency preferred
• Demonstrated ability to supervise staff & provide leadership
• Valid California driver's license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

Hillsides is an Equal Opportunity Employer