Who We Are:

We are a premier provider dedicated to healing children and young adults, strengthening families, and transforming communities through quality, comprehensive services and advocacy. We envision a world in which children and young adults, families, and communities are able to heal, grow, and thrive.

Job Type: Full-time, Non-exempt Opportunity

Salary Range: $22.00 to $26.00 per hour (based on experience and/or bilingual status)

What We Offer:

An outstanding benefits package and numerous opportunities for career growth and advancement within our organization!

• AI-assisted note-taking to streamline documentation and enhance focus on client care
• Bilingual stipend of $2,000 for application positions
• 13 Paid Holidays per year, including Cesar Chavez & Juneteenth
• Earn up to 16 days of paid vacation time, plus 50 hours of paid sick leave annually
• 401(k) with no wait period and no vesting schedule
• 401(k) matching up to 4%
• Medical insurance offering 3 HMO with Kaiser and Health Net, and also a PPO Plan
• The Difference Card- Employer-funded benefit that works alongside an employee's health insurance plan to help offset out-of-pocket costs like copays, deductibles, and coinsurance.
• Dental insurance both HMO & PPO options, with 100% employer paid for HMO employee only coverage plan
• Vision insurance offers 100% employer-paid vision plan through EyeMed for you and your entire family
• Life and AD&D insurance 100% employer paid up to two times the annual salary
• Long Term Disability
• Flexible Spending Account for Medical and Dependent Care
• Employee Assistance Program
• This role is eligible for Public Service Loan Forgiveness (PSLF)

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

The essential functions include:

• Provide flexible, MHRS coverage across all DTI sites to support higher census cohorts, acuity needs, and staffing gaps, ensuring continuity of care and program stability.
• Facilitate and co-facilitate therapeutic, skills-based, and psychoeducational groups across DTI programs as assigned, with the ability to step in on short notice to maintain group schedules.
• Deliver targeted MHRS and case management support for individuals or cohorts requiring additional intervention, stabilization, or follow-up beyond routine programming.
• Support all DTI sites with timely, accurate, and clinically appropriate documentation, including daily progress notes, group notes, and linkage documentation in alignment with Medi-Cal and contract requirements.
• Provide structured mental health rehabilitation and skill-building services to DTI clients, including individual and group-based interventions focused on symptom management, coping skills, emotional regulation, social skills, and daily functioning, in accordance with the client's treatment plan.
• Facilitate and document rehabilitative group activities and therapeutic milieu interventions during scheduled DTI program hours, ensuring active engagement and client presence requirements are met.
• Deliver collateral and rehabilitative services as appropriate, including coordination with families, caregivers, schools, and community supports to reinforce skill generalization and community reintegration.
• Provide targeted case management and service coordination support under clinical direction, including assistance with discharge planning, linkage to community resources, and collaboration with referral sources and allied agencies.
• Support crisis prevention, early intervention, and de-escalation within the DTI milieu, including crisis communication, observation, risk notification to therapist/program manager, and timely documentation in accordance with established crisis protocols.
• Collaborate closely with clinical staff, psychiatry, and other interdisciplinary team members to support continuity of care and reinforce treatment goals across service components.
• Maintain timely, accurate, and compliant documentation for all services provided, meeting DMH, Medi-Cal, and agency billing and productivity standards, including progress notes, group documentation, and collateral contacts.
• Participate in weekly treatment team meetings, supervision, and case consultations to support treatment planning, progress monitoring, and service coordination.
• Demonstrate knowledge of and compliance with applicable federal, state, and county regulations governing mental health services, including confidentiality, mandated reporting requirements, and documentation standards.
• Act in accordance with ethical and professional standards established by relevant professional organizations and Hillsides policies and procedures.
• Attend and actively participate in required program and agency meetings, including staff meetings, clinical conferences, in-service trainings, and quality improvement activities.
• Maintain flexibility in work schedule, including availability for evenings as needed to meet program and client needs.
• Maintain the ability to safely transport clients or travel for service delivery, collateral contacts, or community-based activities as required.
• Collaborate with Program Managers, Therapists, and site-based staff to identify coverage needs, emerging clinical concerns, and documentation gaps requiring immediate support.
• Maintain consistent communication with site leadership to support smooth transitions, continuity of care, and adherence to program expectations across all locations.
• Available after hours for crisis support.
• Provide mental health rehabilitation services to outpatient clients within Family Resource Centers as needed when DTI census is low.
• Perform other related duties as assigned to support the effective operation of the DTI program.

EDUCATION, EXPERIENCE & CERTIFICATES

• Bachelor's degree required
• Minimum of 4 years' experience working with child welfare, residential or day treatment facilities, or with SED children/adolescents/adults and/or other experience working with mental health clients in a related capacity
• Bilingual in Spanish preferred.
• Ability to work flexible hours
• Valid California drivers license, clean driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

Hillsides is an Equal Opportunity Employer