Child and Family Specialist (188)


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

  • The essential functions include: Demonstrate effective crisis management/de-escalation skills in a variety of settings
  •  Utilize communication skills in regular Wraparound family team meetings and assist in development of individualized Plan of Care
  •  Ensure involvement of family in development of treatment planning
  •  Provide and link services to family as outlined in Plan of Care
  •  Demonstrate creativity developing and delivering behavioral services to individuals and families that is consistent with Plan of Care
  •  Demonstrate a willingness to work flexible hours; be available to work non-traditional hours on a regular basis
  •  Participate in Wraparound trainings and meetings as assigned by program director
  •  Develop and maintain accurate client records, including progress notes and participate in development of needs/strengths assessment and Plan of Care
  •  Other duties as required


Communication Skills and Abilities:

  •  Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
  •  Ability to read, analyze and interpret related periodicals, professional journals, technical procedures and governmental regulations
  • Ability to speak a language other than English if required based on case load 

Mental/Interpersonal Skills and Abilities:

  •  Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  •  Ability to work independently and with others - including other employees, clients and members of the public -- in face-to-face and telephonic contexts
  •  Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  •  Ability to be flexible and adapt to changing work demands
  •  Maintain high level of concentration and attention to detail for extended periods of time
  •  Ability to respond effectively to sensitive inquiries or complaints
  •  Maintain a high level of ethical and professional standards in accordance with agency and community policy

Physical Skills and Abilities:

  •  Ability to talk or hear in order to give and receive information and instructions
  •  Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  •  Ability to reach with hands and arms
  •  Ability to use computer keyboard up to 50% of a workday
  •  Ability to lift and/or move objects up to 10 pounds
  •  Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Equipment and Computer Software Skills and Abilities:
  •  Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use
  •  Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required


  •  Use of personal vehicle is necessary to travel to in-home settings and transport clients if necessary; must keep mileage records for submission to supervisor for approval for reimbursement; proof of current liability insurance on personal vehicle must be provided as required


  •  Regularly work indoors and outdoors in a variety of environments
  •  Potential exposure to blood borne pathogens


  •  Bachelors degree in Social Sciences and 2 years experience working with emotionally disturbed children or an Associates of Arts degree in social sciences and 4 years experience working with emotionally disturbed children or 6 years experience working with emotionally disturbed children
  •  Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier


Every employee has the opportunity and responsibility to participate in one or more activities each year that support the continuous quality improvement (CQI) of Hillsides' programs and services. Activities might involve membership on a CQI committee or work group, service as a peer reviewer, data collection for CQI and evaluation purposes, completion of CQI questionnaires and surveys or participation in focus groups, or other activities as identified by CQI committees or work groups.


Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.


This position performs tasks that may involve exposure to blood, body fluids, or tissues. All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.