Who We Are:

We are a premier provider dedicated to healing children and young adults, strengthening families, and transforming communities through quality, comprehensive services and advocacy. We envision a world in which children and young adults, families, and communities are able to heal, grow, and thrive.

Job Type: Full-time, Exempt opportunity

Schedule: Tuesday through Saturday

Starting Salary Range: $71,500 - 73,500 (based on experience)

Cottage Supervisor Stipend: $2,600 per year (In addition to the salary, the position is eligible for the stipend)

What We Offer:

An outstanding benefits package and numerous opportunities for career growth and advancement within our organization!

• 13 Paid Holidays per year including Juneteenth
• Earn up to 16 days of paid vacation time, plus 50 hours of paid sick leave annually.
• 401(k) with no wait period and no vesting schedule
• 401(k) matching up to 4%
• Medical insurance offering 3 HMO with Kaiser and Health Net, and also a PPO Plan
• The Difference Card- Employer-funded benefit that works alongside an employee's health insurance plan to help offset out-of-pocket costs like copays, deductibles, and coinsurance.
• Dental insurance both HMO & PPO options, with 100% employer paid for HMO employee only coverage plan
• Vision insurance offers 100% employer-paid vision plan through EyeMed for you and your entire family
• Life and AD&D insurance 100% employer paid up to two times the annual salary
• Long Term Disability
• Flexible Spending Account for Medical and Dependent Care
• Employee Assistance Program
• This role is eligible for Public Service Loan Forgiveness (PSLF)

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

The essential functions include:

• Direct supervision of all Child Care Counselors assigned to the cottage, including recruitment, onboarding, training, coaching, performance management, scheduling, and professional development.
• Coordinate daily cottage routines and maintain a structured, therapeutic environment that promotes safety, treatment goals, and healthy development for each client.
• Oversee daily cottage operations, including cleanliness, organization, supplies, and compliance with agency policies, licensing regulations, and program standards.
• Ensure the safety, supervision, and well-being of all clients by implementing safety protocols, responding to crises, and maintaining appropriate levels of supervision consistent with each client's treatment needs.
• Support clients in developing age-appropriate life skills, emotional regulation, healthy relationships, independent living skills when appropriate, and other treatment goals identified by the interdisciplinary team.
• Collaborate with therapists, psychiatrists, nurses, facilitators, case managers, educators, and other members of the Child and Family Team to ensure alignment with treatment goals, safety plans, permanency planning, and individualized treatment objectives.
• Facilitate regular cottage team meetings, shift change communication, case consultations, and ongoing training to promote consistent implementation of treatment interventions and program expectations.
• Manage cottage schedules, ensuring adequate staffing levels and coverage in coordination with other supervisors, facility managers, and campus leadership.
• Respond to emergencies, conduct incident triage, coordinate crisis response efforts, and communicate with internal leadership and external emergency responders as appropriate.
• Maintain accurate and timely documentation, ensuring completion of required reports, incident documentation, shift communication logs, licensing documentation, and other agency records.
• Oversee client admissions, transitions, and discharges in collaboration with the interdisciplinary treatment team, ensuring completion of required documentation, inventory of belongings, orientation, and continuity of care.
• Ensure staff appropriately supervise family visits, community activities, appointments, and other client interactions in accordance with treatment plans, safety plans, court orders, licensing requirements, and program expectations.
• Serve as the designated On-Call Manager on an assigned schedule, providing after-hours consultation, leadership, and operational support for emergencies, client crises, staffing concerns, and other situations requiring supervisory oversight.
• Maintain reasonable availability outside of regularly scheduled work hours to respond to emergencies and staffing needs. Responsibilities may include coordinating staffing coverage and, when operationally necessary, reporting to work to ensure the continued safe operation of the program and compliance with staffing requirements.
• Support compliance with all applicable agency policies, Community Care Licensing regulations, STRTP Interim Licensing Standards, accreditation requirements, contractual obligations, and other regulatory requirements through oversight of cottage operations, documentation, and staff practices.
• Complete and maintain all required certifications, including Group Home Administrator and/or STRTP Administrator certification, as assigned, and ensure ongoing compliance with required training and continuing education requirements.
• Protect and promote the personal rights, dignity, safety, and well-being of each client while fostering a therapeutic, trauma-informed, culturally responsive, and healing-centered cottage environment.
• Provide coaching, guidance, and oversight to staff in implementing therapeutic interventions, behavior support strategies, crisis intervention techniques, and relationship-based care consistent with each client's individualized treatment plan.
• Support the nursing department in coordinating clients' ongoing medical care, including communicating relevant health information, supporting medical documentation as needed, and ensuring staff follows medical protocols and physician orders as appropriate.
• Participate in agency committees, leadership meetings, trainings, quality improvement initiatives, and program planning activities to support continuous improvement and organizational goals.
• Monitor cottage operations through regular observation, documentation review, coaching, and quality assurance activities to ensure consistency with agency standards, licensing requirements, and best practices.
• Foster a culture of accountability, teamwork, professional growth, and continuous improvement through regular coaching, mentoring, recognition, and performance feedback for assigned staff.
• Perform other duties as assigned.

EDUCATION, EXPERIENCE & CERTIFICATES

• Bachelor's degree preferred
• Two years' experience in Residential Treatment preferred
• Demonstrated understanding of the needs and dynamics of children
• Ability to supervise staff and provide leadership
• Valid California driver's license, driving record, and personal vehicle insurance acceptable to Hillsides' insurance carrier

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

Hillsides is an Equal Opportunity Employer

We welcome applicants from all backgrounds and do not discriminate based on any legally protected characteristic, including race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, disability, medical condition, age, veteran or military status, or marital status, in accordance with applicable federal, state, and local laws. We are committed to providing reasonable accommodation(s) for individuals with disabilities throughout the application and employment process.