Lead Care Manager

We are a premier provider dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy. We envision a world in which children and young adults, families, and communities are able to heal, grow, and thrive.

Job Type: Full-time Opportunity with Flexible Scheduling
Salary Range: $24 - $30 per hour, DOE

Office Location: East Los Angeles, CA

What We Offer:

An outstanding benefits package and numerous opportunities for career growth and advancement within our organization.

  • Bilingual stipend of $2,000 for application positions
  • 13 Paid Holiday per year including Cesar Chavez & Juneteenth, earn up to 22 days of PTO
  • Flexible work schedule
  • Opportunity to gain extensive work experience as a clinician working with children & families
  • Robust training opportunities: Evidence Based Practices, Shared Core Practice Model & Trauma Informed Care.
  • Working with multi-disciplinary teams.
  • This role is eligible for Public Service Loan Forgiveness (PSLF)
  • Supervision available for Licensure.
  • Working with multi-disciplinary teams.
  • Medical insurance offering 3 HMO with Kaiser and Health Net, and also a PPO Plan
  • Dental insurance both HMO & PPO options, with 100% employer paid for HMO employee only coverage plan
  • Life and AD&D insurance 100% employer paid up to two times the annual salary
  • Long Term Disability
  • Flexible Spending Account for Medical and Dependent Care
  • 401(k) with no wait period and no vesting schedule 
  • 401(k) matching
  • Employee Assistance Program

The essential functions include:

  • Preform outreach and engagement with clients, which may include direct communication with clients and their families in a variety of modalities.
  • Carry a 40:1 caseload and engages in regular contact with the clients.
  • Develop a care management plan for each client, incorporating social determinants of health.
  • Maintain professional relationships with internal and external teams.
  • Coach clients to successfully monitor and manage their health.
  • Identify supports for the clients and link to resources as necessary.
  • Assist clients in accessing benefits to other social services and community resources.
  • Network with community stakeholders to create a robust community for referrals and step-downs.
  • Communicate routinely with direct family, referring parties, and any other parties associated with our care of the client.
  • Participate in development of treatment plan at the time of intake, throughout the initial team meeting, and at the time of discharge and transition planning.
  • Attend and participate in regular team meetings and staff meetings.
  • Support with transition planning, including linkage to aftercare providers.
  • Obtain current release of information for all members of the team involved in care.
  • Maintain accurate and complete client records.
  • Ability to work flexible hours and non-traditional hours on a regular basis.
  • Other duties as required.

EDUCATION, EXPERIENCE & CERTIFICATES 

  • Bachelor's degree in social services related field with 2 years' experience, or HS Diploma/GED with 4 years' experience.
  • Minimum of two years' experience working with children and families preferred.
  • Demonstrated ability to work with a culturally diverse clientele & staff.
  • Bilingual in Spanish required.
  • Valid California driver's license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier.

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

Seat 945