Outreach Specialist

Who We Are:

Hillsides is a premier provider dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy. We have provided services to surrounding communities since 1913. We promote a client-driven, strengths-based organization of excellence that embraces communities using Trauma Informed Care (TIC) principles that builds trusting, collaborative relationships.

Job Type: Full-time Opportunity

Starting Salary Range: $18.64 - $22.37/hour, DOE

Work Location: Pasadena, CA

What We Offer:

An outstanding benefits package and numerous opportunities for career growth and advancement within our organization.

  • Bilingual stipend of $2,000-$4,000 for application positions.
  • 13 Paid Holiday per year including Cesar Chavez & Juneteenth, earn up to 22 days of PTO
  • Flexible work schedule
  • This role is eligible for Public Service Loan Forgiveness (PSLF)
  • Medical insurance offering 3 HMO with Kaiser and Health Net, and also a PPO Plan
  • Dental insurance both HMO & PPO options, with 100% employer paid for HMO employee only coverage plan
  • Life and AD&D insurance 100% employer paid up to two times the annual salary
  • Long Term Disability
  • Flexible Spending Account for Medical and Dependent Care
  • 401(k) with no wait period and no vesting schedule
  • 401(k) employer match
  • Employee Assistance Program


  • Conduct street outreach to transition-aged youth in a team approach.
  • Provide case management, and individual rehab services which include providing information and referrals for social service and financial assistance programs, community resources, recovery supports and treatment providers.
  • Maintain and complete record-keeping associated with delivery of services including entering notes and required forms into Clarity HMIS (LAHSA's record keeping system).
  • Facilitate independent living skills workshops, events, and activities.
  • Attend and participate in YMO meetings, including staff in-service, clinical conferences, and training retreats.
  • Distribute basic needs to YMO program participants.
  • Conduct Next Step Tool (LAHSA) homeless assessments to assist TAY youth with potential housing opportunities and provide follow up support including case management and field-based services.
  • Attend CES meetings to provide updates on our Youth Homelessness Demonstration Project (YHDP) contract and update YMO in staff meetings as to new housing opportunities available for TAY.
  • Create partnerships with other service providers in Service Area 3.
  • Co-locate some days per week at other SPA 3 drop-in centers to provide outreach and conduct Next Step Tool Assessments.
  • Able to drive for prolonged periods, stretch, reach, push, pull, bend, carry, lift, run, and walk.
  • Other duties as required.


  • A minimum of 2 years of related experience working with transitional age youth
  • High School Diploma/GED required.
  • Demonstrated ability to work with a culturally diverse clientele & staff.
  • Knowledge of prevailing governmental laws and regulations regarding the provision of mental health services, including confidentiality and limits thereof, the reporting of child abuse/neglect, and related regulations.
  • Knowledge of Ethical and Professional Standards established by appropriate professional organizations whether or not the individual is a member of any such organization.
  • Valid California driver's license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier.
  • Must have demonstrated the ability to establish and maintain effective person- to person relationships, skill in oral and written communication, ability to inspire confidence and motivate individuals, and capacity for leadership. 


Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

Seat 679