Full Service Partnership Program Manager (133)

WHAT WE OFFER

In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

  • This role is eligible for Public Service Loan Forgiveness (PSLF)
  • Competitive salary
  • Medical insurance with a $20 premium per paycheck for employee only coverage plan
  • Dental insurance 100% employer paid for HMO employee only coverage plan
  • Life and AD&D insurance 100% employer paid up to two times the annual salary
  • Flexible Spending Account with $500 roll-over limit
  • 401(k), no wait period to enroll
  • 12 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
  • Bilingual stipend of $2,000 or $4,000 for applicable positions
  • Robust training opportunities: Shared Core Practice Model & Trauma Informed Care

WHAT YOU'LL DO

The essential functions include:

  • Provide coordination of clinical service delivery activities for the FSP program or
  • Oversee all FSP staff and is responsible for the achievement of FSP objectives
  • Maintain program productivity records and generate periodic reports regarding program activity
  • Oversee and manage FSP slots and assist in assigning cases to therapists and subcontracted therapists
  • Interacts with the subcontracting agencies with the community at large and with other programs, and funding sources in a manner that facilities and enhances the operation of FSP and Hillsides as a whole
  • Attend monthly to bimonthly DMH IMPACT meetings
  • Provides staff with weekly individual and group supervision, consultation and resources regarding clients or other matters related to the delivery of services, as well as administrative and personnel matters.  Conducts a bimonthly FSP staff meeting to discuss referrals, clinical matters and administrative matters in regards to adherence of FSP contract
  • Ensure that all clinical staff provide a specific amount of direct services with regard to prevailing workload standards and program goals
  • Attend and participate in agency meetings, including staff, in-service, clinical conferences, training retreats, supervisory training seminars, and COA related committees and task force groups as needed
  • Provide supervision to pre-licensed/waivered staff, in accordance with rules and regulations of the Board of Behavioral Science Examiners or the Board of Psychology
  • Provide clinical and support staff with relevant training, supervision and feedback, which will allow staff to perform their specific tasks effectively
  • Provide minimal direct services to FSP clients; maintain client files in accordance with contract requirements
  • Available after hours for crisis support for staff on rotation with other FSP/ Crisis  supervisors
  • Budgetary responsibility for the program including salaries, expenditures, and future projected needs
  • Partner with the On-Call Crisis Manager to provide 24-hour LPS and crisis support as needed.  This will include managing the crisis phone and responding to crisis in the field as needed.
  • Complete LPS (5585, 5150) hold application when needed.
  • Other duties as required

SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:

Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from clients,  office personnel, other employees and the general public
  • Ability to read, analyze and interpret manuals and office documents
  • Ability to speak a language other than English a plus

 Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others - including other employees, clients and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 50% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 25 pounds

Equipment and Computer Software Skills and Abilities:

  • Computer literate (working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program in use
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required

ADDITIONAL DUTIES & RESPONSIBILITIES:

  •   None

WORK ENVIRONMENT:

  • Regularly work indoors or outdoors in a variety of environments
  • Potential exposure to blood borne pathogens
WHAT YOU'LL BRING

EDUCATION, EXPERIENCE & CERTIFICATES

  • Doctorate or Master's Degree in a mental health related field and three years of experience in an appropriate and relevant setting Required
  • Licensed for 2 years Preferred
  • Qualified to provide clinical supervision to MSW's and MFT interns
  • LPS certification Preferred
  • Knowledge of DMH paperwork, coordinated services and rehabilitative MHS in California highly desirable
  • Demonstrated ability to supervise staff & provide leadership
  • Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier

OSHA CATEGORY:

This position performs tasks that may involve exposure to blood, body fluids, or tissues.  All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.


Hillsides is an Equal Opportunity Employer