Full Service Partnership Program Manager (133)


In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

  • This role is eligible for Public Service Loan Forgiveness (PSLF)
  • Competitive salary
  • Medical insurance with a $20 premium per paycheck for employee only coverage plan
  • Dental insurance 100% employer paid for HMO employee only coverage plan
  • Life and AD&D insurance 100% employer paid up to two times the annual salary
  • Flexible Spending Account with $500 roll-over limit
  • 401(k), no wait period to enroll
  • 12 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
  • Bilingual stipend of $2,000 or $4,000 for applicable positions
  • Robust training opportunities: Shared Core Practice Model & Trauma Informed Care


The essential functions include:

  • Provide coordination of clinical service delivery activities for the FSP program or
  • Oversee all FSP staff and is responsible for the achievement of FSP objectives
  • Maintain program productivity records and generate periodic reports regarding program activity
  • Oversee and manage FSP slots and assist in assigning cases to therapists and subcontracted therapists
  • Interacts with the subcontracting agencies with the community at large and with other programs, and funding sources in a manner that facilities and enhances the operation of FSP and Hillsides as a whole
  • Attend monthly to bimonthly DMH IMPACT meetings
  • Provides staff with weekly individual and group supervision, consultation and resources regarding clients or other matters related to the delivery of services, as well as administrative and personnel matters.  Conducts a bimonthly FSP staff meeting to discuss referrals, clinical matters and administrative matters in regards to adherence of FSP contract
  • Ensure that all clinical staff provide a specific amount of direct services with regard to prevailing workload standards and program goals
  • Attend and participate in agency meetings, including staff, in-service, clinical conferences, training retreats, supervisory training seminars, and COA related committees and task force groups as needed
  • Provide supervision to pre-licensed/waivered staff, in accordance with rules and regulations of the Board of Behavioral Science Examiners or the Board of Psychology
  • Provide clinical and support staff with relevant training, supervision and feedback, which will allow staff to perform their specific tasks effectively
  • Provide minimal direct services to FSP clients; maintain client files in accordance with contract requirements
  • Available after hours for crisis support for staff on rotation with other FSP/ Crisis  supervisors
  • Budgetary responsibility for the program including salaries, expenditures, and future projected needs
  • Partner with the On-Call Crisis Manager to provide 24-hour LPS and crisis support as needed.  This will include managing the crisis phone and responding to crisis in the field as needed.
  • Complete LPS (5585, 5150) hold application when needed.
  • Other duties as required


Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from clients,  office personnel, other employees and the general public
  • Ability to read, analyze and interpret manuals and office documents
  • Ability to speak a language other than English a plus

 Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others - including other employees, clients and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 50% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 25 pounds

Equipment and Computer Software Skills and Abilities:

  • Computer literate (working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program in use
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required


  •   None


  • Regularly work indoors or outdoors in a variety of environments
  • Potential exposure to blood borne pathogens


  • Doctorate or Master's Degree in a mental health related field and three years of experience in an appropriate and relevant setting Required
  • Licensed for 2 years Preferred
  • Qualified to provide clinical supervision to MSW's and MFT interns
  • LPS certification Preferred
  • Knowledge of DMH paperwork, coordinated services and rehabilitative MHS in California highly desirable
  • Demonstrated ability to supervise staff & provide leadership
  • Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier


This position performs tasks that may involve exposure to blood, body fluids, or tissues.  All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.

Hillsides is an Equal Opportunity Employer