Director Communications and Marketing (662)


In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

  • This role is eligible for Public Service Loan Forgiveness (PSLF)
  • Competitive salary
  • Medical insurance with a $20 premium per paycheck for employee only coverage plan
  • Dental insurance 100% employer paid for HMO employee only coverage plan
  • Life and AD&D insurance 100% employer paid up to two times the annual salary
  • Flexible Spending Account with $500 roll-over limit
  • 401(k) with no wait period and no vesting schedule
  • 12 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
  • Bilingual stipend of $2,000 or $4,000 for applicable positions
  • Robust training opportunities: Shared Core Practice Model & Trauma Informed Care

Communications and Marketing

  • Develop strategic communications and marketing plans, inclusive of public relations, media relations, and social media
  • Responsible for all aspects of communications and marketing; message development, planning, implementation, and evaluation of communications and marketing undertaken by Hillsides and its affiliate programs
  • Project management to include planning, organizing, securing, leading and controlling resources to achieve specific goals; e.g., communications, branding, marketing, reputation management, etc.
  • Oversee the integrated communications and marketing for all advancement campaigns and core programs
  • Oversee the brand ambassadors, working collaboratively with in-house graphic designer on dissemination of brand assets and messaging
  • Oversee the brand guidelines and ensure all communications is brand compliant
  • Oversee the MyHillsides, the agency's intranet, and Teams Communications and Marketing folder
  • Create business development marketing collateral, correspondence, strategies and outreach plan
  • Generate scripts and video production, as needed
  • Supervise and budget the communications, marketing, and production of internal and external print and electronic collateral, including all major publications, in support of all special events, both revenue generating and visibility related activities
  • Provide staff support for board of directors' committees, including ad hoc committees as assigned
  • Supervise, produce and maintain four websites and related electronic communications
  • Collaborate with program staff and consultants in implementing necessary integrated communications and marketing campaigns

Public and Media Relations

  • Conduct media trainings for board, staff, volunteers, and clients
  • Conduct crisis communications training annually to senior leadership team
  • Write talking points for crisis communications activities
  • Serve as a team leader for any crisis communications activities and serve as spokesperson as needed
  • Serve as the media liaison for crisis communications
  • Oversee Communications and Marketing Associate on integrating media relations efforts into communications and marketing campaigns
  • Conduct tours, as needed

Social Media

  • Oversee Communications and Marketing Associate on integrating marketing efforts into all social media campaigns
  • Integrate search engine optimization and search engine marketing

Public Affairs

  • Collaborate in the development and delivery of a comprehensive advocacy plan
  • Write blog entries for Chief Executive Officer, as needed
  • Generate correspondence to elected officials and community leaders
  • Serve as liaison to elected officials for community relations, as needed

   Other Duties:

  • Other duties as required


Communication Skills and Abilities:

  • Ability to effectively present information and respond to questions from clients,  office personnel, other employees and the general public
  • Ability to read, analyze and interpret manuals and office documents

  Mental/Interpersonal Skills and Abilities:

  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
  • Ability to work independently and with others – including other employees, stakeholders, clients and members of the public -- in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

Physical Skills and Abilities:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 70% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 25 pounds

Equipment and Computer Software Skills and Abilities:

  • Computer literate (advanced working knowledge of Microsoft WORD, Excel, and Outlook), Creative Suite or other desktop publishing software, and internet proficiency
  • Familiar with HTML and CMS
  • Able to use office equipment as required


  • Able to work evenings and weekends


  • Regularly work indoors or outdoors in a variety of environments
  • Potential exposure to blood borne pathogens


  • BA/BS degree required, graduate degree in related field preferred.
  • At least 5-7 year of management level experience in the communications field
  • Experience in working closely and collaboratively with volunteers, media representatives, and legislators
  • An understanding of the key areas of Hillsides' fund raising programs
  • Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier


This position performs tasks that may involve exposure to blood, body fluids, or tissues.  All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.

Hillsides is an Equal Opportunity Employer